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8c88pdf is clear about the data we hold on your account — what we collect when you register, how we use it, and what choices you have. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the information you provide directly: your name, contact details, and the wallet identifier you use for transactions — for example your bKash number, Rocket account or Upay reference. We hold this information to process your account activity, verify identity where required, and respond to support requests you raise with us. We do not sell personal data to third parties. We may share limited data with payment processors and fraud-prevention services strictly to complete a transaction or investigate a dispute. Data shared with those services is limited to what they need for that specific purpose. We retain account records for as long as your account remains active and for a further period required under applicable law in the regions where we operate. How long that retention period runs depends on your local law and the eligible region covering your account. If you have questions about what we hold, the right route is to contact us through the published support channel on this site. We have set out the specific steps for that in the rights and support sections below. Cookies and session data are covered in the trust section further down this page.
This policy applies to data collected through 8c88pdf's own platform, including the account registration flow, wallet-linked transactions and in-session activity. It does not extend to external services you reach from links on our site, nor to payment providers' own data practices. Your bKash, Rocket or Upay provider has its own terms that govern how they handle your wallet data on their side.
Login credentials, session tokens and device identifiers collected when you sign in or browse the lobby. This data sits within the scope of this policy and is governed by the retention rules we apply to active accounts.
Wallet references and transaction amounts linked to your bKash, Rocket or Upay activity on our platform. We hold these records; your wallet provider holds their own records under a separate policy outside our scope.
Pages visited, game categories opened and session duration recorded through cookies and analytics tools configured on our platform. You can review cookie preferences in your account settings.
External sites, linked providers, game studio interfaces and payment gateways operate under their own privacy terms. Our policy does not override or extend to them. Check each provider's own published terms directly.
You have concrete options when it comes to the data we hold on your account. First: you can review what personal information is stored by visiting your account profile page and checking the details shown there. If something is wrong — a contact number, a wallet reference, an email address — you can correct it directly in the account settings fields, or raise it through our support channel if the field is locked. Second: if you want to understand what transaction data we hold, open your account history section; the records shown there reflect what we store on our side. Third: you can ask us to delete your account data. We will act on that request subject to any retention obligations under applicable law in your eligible region. The request process starts with a written message to our support team through the published contact route. We do not require a specific form — a clear written request with your account reference is enough. Response timelines depend on the nature of the request and the applicable legal framework for your region.
Open your account profile to see the personal details and wallet references we hold. The account history section shows transaction records linked to your bKash, Rocket or Upay activity.
Update contact details and wallet references directly in account settings. If a field is locked or the change does not save, contact support with your account reference and the correction you need.
Send a written query through our published support route. Include your account reference so we can locate your records without delay. We will confirm receipt and respond according to the applicable regional framework.
A written request sent via support initiates the deletion process. We action it subject to retention periods required by applicable law. We will confirm in writing once the process is complete.
If your question is specifically about data we hold, a correction you need made, or a deletion request, use one of the contact routes published on this site. We do not publish response time commitments here because they depend on request type and regional requirements — but we do confirm receipt of every written data request.
Open the chat widget from any page on the site. State that your query is a privacy or data matter so it reaches the right team without being queued as a general account question.
Send your data query or correction request to the support email address listed in the Contact section of this site. Include your account reference and a brief description of the data involved.
The Help area in your signed-in account carries a written-request option for account and data matters. Use this route if you want a documented trail of your request within the platform.
Data handling at 8c88pdf covers four practical areas: what we store, how cookies work on the platform, how we secure account data, and how long we keep it. Each of these is described in the items below so you can see exactly where your information sits and what governs it.
We use session cookies to keep you signed in and analytics cookies to understand how the lobby is browsed. You can adjust cookie preferences in your account settings. Disabling analytics cookies does not affect your ability to use the account or make transactions.
Account credentials are stored in encrypted form. We do not store your bKash PIN, Rocket PIN or Upay PIN — those stay with your wallet provider. If you suspect unauthorised access, change your account password immediately and contact support through the published route.
We keep account and transaction records for as long as your account is active, plus any additional period required by the law applicable in your eligible region. Once a deletion request is actioned and the retention period has passed, the data is removed from our systems.
When we update this policy, we publish the revised version at this URL and note the change date at the top of the page. Continued use of the platform after a change is published constitutes acceptance. You can request a copy of any previous version through the support email route.
These are the questions we receive most often about this policy. If yours is not covered here, send it through the support email or live chat route listed in the contact section above.
We collect the details you enter during registration: your name, contact email or phone number, and the wallet reference you link to your account — such as a bKash number, Rocket account or Upay reference. We do not collect payment PINs or card numbers.
We share limited data only with services that need it to process a transaction or investigate a dispute — for example, payment processors handling your bKash or Rocket transfer. We do not sell your data to marketing or advertising companies.
Open your account profile when you are signed in. The profile and history sections show the personal details and transaction records we hold. If something is not visible there, send a written request through our support email with your account reference.
Yes. Send a written deletion request through the support email or the Help section in your signed-in account. We will action it subject to any retention period required by the law applicable in your eligible region, then confirm completion in writing.
Our policy covers the transaction records we hold on our side. Your bKash or Rocket provider holds their own records under their separate privacy terms. We are not able to act on requests about data held by your wallet provider — contact them directly for that.
We publish the updated policy at this URL and note the change date. If you continue to use the platform after the update is published, that counts as acceptance. You can request a copy of any previous version through the support email route listed on this site.